QuickBooks (QB), developed by Intuit, is a widely used accounting software that caters to small and medium-sized businesses across the globe. While the software is known for its reliability and functionality, users may occasionally encounter technical issues, billing questions, or need assistance with features. Fortunately, QuickBooks offers a robust support system. Knowing how to contact QB support efficiently can save time, reduce frustration, and help you get back to business with minimal disruption.
This guide covers the various ways you can reach QB support, what you need to prepare before contacting them, and tips to ensure a smooth support experience. QuickBooks (QB), developed by Intuit, is a widely used accounting software that caters to small and medium-sized businesses across the globe. While the software is known for its reliability and functionality, users may occasionally encounter technical issues, billing questions, or need assistance with features. Fortunately, QuickBooks offers a robust support system. Knowing how to contact QuickBooks support efficiently can save time, reduce frustration, and help you get back to business with minimal disruption.
1. Types of QuickBooks Products and Support Channels
QuickBooks offers several products, including:
- QuickBooks Online (QBO)
- QuickBooks Desktop (Pro, Premier, Enterprise)
- QuickBooks Self-Employed
- QuickBooks Payroll (QB Payroll)
- QuickBooks Payments
- QuickBooks Time (formerly TSheets)
Each product might have its own support channel, especially when the issues are product-specific. Therefore, identifying the exact product and version you're using is the first step.
2. Self-Service Options Before Contacting Support
Before reaching out to a support representative, you might find your answer faster using Intuit’s self-service options:
Community Forum: Ask questions or browse existing topics answered by QuickBooks experts and users.
In-product Help: You can find tips and walk-throughs directly inside QuickBooks software by clicking on the “Help” or “?” icon.
3. Contacting QuickBooks Support – Step-by-Step
A. QuickBooks Online UsersVia Website:
- Go to QB Support
- Click Contact Us.
- Enter a short description of your issue (e.g., "Payroll not calculating").
- Choose Continue.
Conclusion: How Do I Contact QB Support?
To contact QuickBooks (QB) support, the fastest and most effective method is to go through the “Help” section within your QuickBooks product or via the QB Support website. Depending on your product and issue, you can choose from chat, callback, or community forum options. Ensure you have your account information, issue description, and any error messages ready for a smoother experience.
Whether you're using QuickBooks Online, Desktop, Self-Employed, or one of their add-on services like Payroll or Payments, help is available—you just need to reach out through the right channel.
If you’re ever unsure, visit the official site:
This is the central hub for all QuickBooks {QB} support needs.